Privacy policy.

Effective Date: 17 October 2026

Last Updated: 17 October 2026

1. Introduction

SWARAJ SECURITY GUARD SERVICES (“Swaraj,” “we,” “our” or “us”) respects the privacy of individuals and organisations that visit our website, contact us for services, request quotations, submit career applications or otherwise interact with our business.

We are committed to handling personal information responsibly, transparently and securely, in accordance with applicable data protection and privacy laws in India.

This Privacy Policy explains what information we may collect, how we use and protect it, when it may be shared, and the choices available to individuals regarding their information.

By using our website or voluntarily submitting information through our enquiry, quotation or career forms, you acknowledge that you have had an opportunity to review this policy. Where consent is legally required, we will seek it in the applicable manner.

2. Information We May Collect

Depending on your interaction with us, we may collect the following categories of information:

A. Client and Business Enquiries

When you contact us regarding security guarding, hospitality manpower, facility management or other services, we may collect:

• Name and professional contact details.
• Company, organisation or establishment name.
• Business address, service location and site requirements.
• Service category, estimated manpower requirements and deployment preferences.
• Information provided in your enquiry, quotation request or related correspondence.

B. Career and Recruitment Applications

If you apply for a position with Swaraj Security Guard Services, we may collect information reasonably necessary for recruitment and employment-related processes, including:

• Name, contact details and general location.
• Employment history, qualifications, skills and relevant experience.
• Resume, application details and professional references, where provided.
• Information required to assess eligibility for a particular role.
• Additional verification or onboarding information where lawfully required.

Any identity documents, background verification information or other restricted records will be requested only where necessary for a legitimate purpose and handled subject to applicable legal requirements and appropriate safeguards.

C. Website and Technical Information

When you visit our website, certain technical information may be collected automatically, depending on the website's configuration. This may include IP address, browser type, device information, pages visited, access times, referral information and website usage data.

Cookies, analytics tools and similar technologies may be used where enabled. Their use will be subject to applicable requirements and any relevant consent or preference mechanisms.

Please do not submit passwords, bank account credentials, payment card details or unnecessary sensitive personal information through general website enquiry forms.

3. How We Use Your Information

We may use information for legitimate business and operational purposes, including:

• Responding to enquiries and service requests.
• Preparing quotations, proposals, tenders and service agreements.
• Assessing site requirements and coordinating potential deployments.
• Communicating with clients, prospective clients, applicants and business representatives.
• Evaluating applications, conducting lawful recruitment checks and managing onboarding.
• Providing, administering and improving our security, hospitality and facility support services.
• Maintaining business records, processing contractual obligations and managing billing where applicable.
• Protecting our website, personnel, clients and business operations against fraud, misuse and security risks.
• Meeting applicable legal, regulatory, employment, tax and recordkeeping obligations.
• Handling complaints, resolving disputes and establishing or defending legal claims.
• Improving website performance, user experience and service quality.

We will seek to ensure that personal information is used for purposes that are relevant to the interaction and permitted by applicable law.

4. Lawful Basis for Processing

Where required under applicable law, we will process personal information on an appropriate lawful basis. Depending on the circumstances, this may include consent, steps requested before entering into a contract, performance of a contract, compliance with legal obligations or other lawful grounds recognised by applicable law.

Where processing relies on consent, you may withdraw that consent subject to applicable legal requirements. Withdrawal does not invalidate processing lawfully carried out before the withdrawal.

5. Sharing and Disclosure of Information

We do not intend to sell personal information to third parties.

Information may be shared, where necessary and lawful, with:

• Authorised personnel: Employees or representatives who need the information to respond to enquiries, coordinate services or perform their assigned duties.
• Service providers: Website hosting, information technology, communications, recruitment, document management and other service providers engaged to support our operations.
• Clients and authorised partners: Limited information necessary to coordinate a deployment, assess role suitability or fulfil agreed service arrangements, subject to applicable law.
• Professional advisers: Legal, accounting, compliance or other advisers where reasonably necessary.
• Government and regulatory authorities: Where disclosure is required or permitted by applicable law, a lawful order or a valid regulatory request.
• Other parties: Where necessary to protect rights, investigate suspected fraud, address security incidents or establish, exercise or defend legal claims.

Where appropriate, we seek to ensure that third parties receiving personal information are subject to suitable confidentiality, security and data-handling obligations.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, managing client relationships, recruitment, contractual administration, compliance, recordkeeping and dispute resolution.

Retention periods may vary according to the type of information, the nature of the relationship, applicable statutory requirements and legitimate operational needs.

When information is no longer required, we will take reasonable steps to delete it, anonymise it or securely dispose of it, subject to applicable law and any lawful retention requirements.

7. Information Security

We take reasonable organisational, technical and operational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss, misuse or destruction.

Depending on the nature of the information and our operational arrangements, these measures may include access restrictions, appropriate staff instructions, secure account management, safeguards for electronic records and controlled handling of physical documents.

However, no website, electronic transmission or storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security, although we aim to handle information responsibly and respond appropriately to identified risks.

8. Cookies and Website Analytics

Our website may use cookies or similar technologies to support essential functionality, understand website usage, improve performance or remember user preferences, depending on the technologies enabled.

Where applicable, you may manage cookies through your browser settings or the consent controls provided on the website. Disabling certain cookies may affect some website features.

For information about specific cookies, analytics services or third-party technologies, please contact us or consult any relevant cookie notice displayed on the website.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms or services. These websites operate independently and may have their own privacy policies and data-handling practices.

SWARAJ SECURITY GUARD SERVICES is not responsible for the privacy practices of third-party websites that we do not operate or control. We encourage visitors to review the relevant privacy policies before submitting personal information to those services.

10. Your Privacy Rights and Choices

Subject to applicable law and the circumstances of processing, individuals may have the right to:

• Request information about the personal data processed about them.
• Request correction or updating of inaccurate or incomplete information.
• Request erasure of personal information where legally applicable.
• Withdraw consent where processing is based on consent.
• Raise concerns or submit a grievance regarding the handling of personal information.
• Exercise any additional rights available under applicable data protection law.

Requests may be subject to identity verification, applicable legal exceptions and statutory retention obligations.

To submit a privacy-related request or grievance, please use the contact details provided in Section 14 of this policy.

11. Children's Privacy

Our website and services are primarily intended for business representatives, prospective clients, job applicants and other individuals engaging with our professional services.

We do not knowingly seek to collect children's personal information through general business enquiry forms. Where information relating to a child is required for a lawful and specific purpose, it will be handled in accordance with applicable law and any required safeguards.

If you believe a child has submitted personal information to us inappropriately, please contact us so that the matter can be reviewed.

12. Data Breaches and Incident Response

If we become aware of a personal data breach affecting information under our control, we will assess the incident and take reasonable steps to contain, investigate and mitigate its effects.

Where required, we will provide notifications to affected individuals and relevant authorities in accordance with applicable legal requirements and prescribed timelines.

13. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our services, website functionality, business practices or applicable laws.

The updated version will be published on our website with a revised “Last Updated” date. Where required by applicable law, we will provide additional notice or seek consent for material changes.

We encourage visitors and clients to review this policy periodically.

14. Contact Information and Privacy Grievances

For questions, requests, complaints or concerns relating to this Privacy Policy or the handling of personal information, please contact:

SWARAJ SECURITY GUARD SERVICES

Email: swarajsgc1@gmail.com

Phone: +91 87566 27789

Website: https://www.swarajsecurity.com/

Please include “Privacy Request” or “Privacy Grievance” in the subject line of your email, as appropriate, and provide sufficient information for us to understand and address your concern.

We will review and respond to privacy requests and grievances in accordance with applicable law and the relevant statutory timelines.

Important Notice: This Privacy Policy describes the intended approach of SWARAJ SECURITY GUARD SERVICES to personal information. Its implementation should reflect the actual data collected, technologies used, service-provider arrangements and operational practices of the business.